Make a Payment

Simple, secure, and designed around your convenience.

Managing your prescription shouldn't feel complicated. We've made it easy to access your order, complete your payment, and stay informed every step of the way.

Log In with Your Secure Link

Use the secure link sent to you to access your account to pay for and manage your prescription.

Enter Your Security Code

We'll send a one-time code to your mobile number to confirm your identity.

Complete Payment

Review your prescription, make a payment, download receipts, or request refills - all in one place. We accept major credit cards, FSA, and HSA.

Track Your Order

Once your payment is complete, your order is prepared and you'll receive updates, including shipping or pickup details.

*If you are ordering pet medication and you forgot your pets birthday, you can log in using your last name and birthday.

Our Customer Care Specialists provide clear, professional guidance for both patients and providers.

Valor's pharmacy team is available to help with orders, answer questions, or connect you with a pharmacist. Every interaction is handled with care and attention to your needs.

Contact Information

Phone: 855-554-2889
Fax: 855-205-8456
Email: customercare@vcprx.com

Support Hours

Monday-Friday
9:00am-6:00pm (PST)

Saturday
8:00am-9:00am (PST)

Mailing Address

Valor Compounding Pharmacy
2461 Shattuck Avenue
Berkeley, CA 94704

Holiday Closures

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day